Frequently Asked Questions

What dates does the Sandbar cruise?

Our first cruise for the 2020 begins Thursday July 2nd and runs through August 30th.



How do we pay for our event reservation? Do we need a deposit?

A 50% non-refundable deposit is due at the time of booking with the balance due upon boarding.



What is the capacity of the boat?

The boat can hold 47 passengers which does not include The Sandbar Crew.



How far in advance should we book our event?

Due to the the tremendous amount of interest in booking events, we suggest you book as soon as possible to get your selected date. We anticipate that Fridays, Saturdays and Sundays will book out very quickly.



What is your refund policy?

We require a 50% non-refundable deposit that is made online during the booking process. The remaining balance is due prior to boat departure. If you need to change your booking date, your deposit is transferable to another date with 4-weeks notice. If your booking is cancelled due to weather, your deposit is transferable to another agreed upon date. If there is not mutually agreeable date, your deposit will be refunded only for inclement of weather.



Should we tip the crew?

Tips are encouraged and greatly appreciated by the crew. Many people ask us what is standard. Usually 15% or more is given for great service.



What is your weather policy?

The Sandbar will not be cleared to launch if winds are above 18-22 mph, or there are heavy storms. Launch is at the discretion of the Captain of the boat; however if there is a cancellation, you will not be charged any money. We’ll work with you to try and find another agreeable time for your reservation. Feel free to visit our Weather Forecast page for an updated six-day forecast.



Where do we get on the boat?

Our departure and drop-of point is located at Galecke Park and is riverside of the Pavillion. Please visit our Contact Us page for a map of pointing to this location.



Are carry-ons allowed?

No carry-ons are allowed with the exception of a celebration cake. The Sandbar has a full service kitchen and bar serving food and beverages during your cruise. See our drink and food menus.



Are life jackets provided?

Life jackets are provided for every person on the boat and are easily accessible if required.